Maasha customer care
Terms & Conditions
The details behind your order. Read about shopping with Maasha, payments, returns and getting in touch.
1. General Information
Maasha Store is a general retail business offering a variety of products including but not limited to household items, beauty, personal care, kitchenware, and more. These Terms apply to all users, customers, and visitors of our store.
2. Product Information
We make every effort to ensure that product descriptions, prices, and availability are accurate and up to date. Product images are for illustrative purposes only and may vary slightly. Prices are subject to change without notice.
3. Purchasing & Payments
All purchases must be paid for in full at the time of sale. We accept payments through debit/credit card.
4. Returns & Exchanges
For most online orders, you can tell us you wish to cancel within 14 days of receiving the goods, then return them within a further 14 days. Exceptions can apply to personalised or perishable goods and certain unsealed hygiene items. Your rights for faulty or misdescribed goods are separate. Contact our team for return instructions and see our Returns & Refunds page for more information.
5. Privacy & Data Protection
Customer information is kept secure and confidential. We do not share personal data with third parties except for delivery or legal compliance purposes.
6. Liability
Maasha Store is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased. Customers are responsible for using products according to the manufacturer's instructions.
7. Store Rights
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion. We reserve the right to update or change these terms at any time without prior notice.
8. Contact Information
For any queries regarding purchases, returns, or policies, please contact us at:
- Email: info@maasha-store.co.uk
- Phone: +44 7305 134759
By shopping with Maasha Store, you acknowledge that you have read, understood, and agreed to these terms and conditions.
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